Best Practices for Email List Segmentation

A MailChimp study conducted in 2017 on the “effects of list segmentation on email marketing stats” highlights the importance of list segmentation. In fact, it showed improved open rates by fourteen percent, increased click-through rates by one-hundred percent, and even better decreased unsubscribe rates by nine percent. Again, showing you just how valuable it is to your email marketing campaign.

 

List segmentation is the process of organizing your subscribers based on certain factors. For example, understanding that not all your readers or potential customers are the same, even in the same industry. Most of your readers or customers will be on a different buyers’ journey too. Common ways to segment email lists include:

 

  • Demographic segmentation – This is the information sorted based on age, gender, occupation, income level, education level, and family.
  • Geographic segmentation – When readers are sorted based on their country, city, language, or other information based on their location or where they reside most often.
  • Behavioral segmentation – This is by far the most important way to segment your lists. This includes information based on how they browse your website, interact with your emails, or when and how often they purchase your products.

 

Try these best practices when creating email list segmentation:

 

Keep It Simple

You don’t need to go overboard. Instead, pick a few key pieces of information that work for your industry and goals to know where to start and how many segments to create. For example, if you are a women’s clothing store, you would likely segment based on their gender, age, and purchase history.

 

Use Buyer Personas

Buyer personas should be used at every stage of the email marketing process, list segmentation included. If you truly understand your audience, your buyer personas are like guidelines for crafting the perfect emails. They have details that outline your target audience according to their interests, behaviors, and geographic and demographic information. Thus, allowing you to control and create the perfect process before anyone signs up.

 

Automate with Tools

Automate the process and keep track of results easily with email marketing tools. These tools will keep track of your readers and their behaviors and organize the lists to maximize your goals and do the bulk of the work for you. This way, you can use your time crafting and developing quality email campaigns.

 

Overall, list segmentation aims to ensure that each message sent and received gets to the right audience member at the right time for maximum conversions. The more organized and targeted your email lists are, the more likely you will achieve your email marketing goals.