Tag: content

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Building Trust Within Your Community Is Vital

The secret to creating more revenue, attracting more customers, and creating high brand recognition starts with trust. Showing your customers by your actions that they can trust you and that you will be there to support them is how you grow loyal advocates for your brand. The brand advocates then do a lot of the marketing work by sharing your content and making purchases.

 

When consumers believe in your brand, product, or services, they are more likely to share them with others. Without trust, you simply won’t have customers or a community. In fact, a 2019 Edelman Trust Barometer Report states that 81% of consumers reported trust as their main contributor to making a purchase. Thus, showing you just how important trust is to your success as a company.

 

The following are five ways to build trust within your community to grow your business successfully:

 

Offer Superior Customer Support

 

First and most importantly, your customers or community members must come first. Your support should be as consumer-centric as you can make it. Use the technology at your fingertips by using automated systems like FAQs, Bots, and files with information to help your audience and members feel supported. If your community is very large and active and you’re spending more than 30 minutes a day on customer care, it’s time to hire a customer service, virtual assistant.

 

Share and Encourage User-Generated Content

 

One of the advantages of having a community is all the user-generated content created. You can use a lot of this content in numerous ways, from creating a new blog post answering someone’s question, compiling your members’ answers to questions into a blog post, and even creating a joint book that you can publish on Kindle. It’s really up to you and your imagination to accomplish all the user-generated content you will cause to be created.

 

Ask for Honest Public Reviews

 

Use your community as a way to get genuine and honest feedback. If you seem open to criticism, your community who already loves you will be happy to assist you with making your community and products and services better. You just have to ask and listen.

 

Show Behind-The-Scenes Content

 

This is a fantastic way to get closer to your members and make them feel like true VIPs. Bring them behind the scenes and show them what you do daily. Even if they never want to do it themselves, people love this humanizing content as it brings them much closer to you on a human level.

 

Keep Your Branding Consistent

 

Remember that within your communities, your branding should be very consistent and noticeable. Whether you’re on Facebook or YouTube or your own coded message board community, your audience needs to realize it’s your brand without much thought due to your strong and consistent branding efforts. Your messaging, imaging, and content all need to have the same message regardless of where it is published.

 

Overall, there are several ways you can establish trust within your community. Listening, supporting, and guiding them to success is the only way to establish it. In other words, putting your customers first and making sure they are successful will lead you to success as well. Building trust shouldn’t be hard if you have good products that truly solve your target audience’s problem.

 

How Community Member-To-Member Engagement Grows Your Business

 

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How Brand Communities Provide Endless Value to Business

While all brand communities should be working hard to provide value to their audience, it is important to look into all the benefits they give back to see why the challenging work is worth the effort. Communities take time and hard work through unique content and creativity that inspires your members to grow with you and others outside the group.

 

Here are four vital ways communities provide endless value to your business:

 

Communities Make You Stand Out Against the Competition

 

When you host a vibrant community that makes the audience feel heard, you will stand out from your competitors in a big way. Of course, not everyone builds a community the same way, so what works for your members may not work for someone else. However, how you run the community will make people stick to you.

 

If your audience needs answers fast and they get them from you quickly through the group, they will return repeatedly and skip going to the other person. Most people just want solutions as quickly as possible.

 

Communities Are a Source of Vital Quality Content and Education

 

Not only will you educate your community using content, but you will also get content ideas from your members. Audiences like to discuss issues within smaller communities, and you can be like a fly on the wall watching the discussion. The questions and the conversation can open you to many more content ideas than never being part of a community.

 

Every question, review, criticism, and discussion within your community is a fabulous source of vital information that you can use to create quality content and educational materials.

 

Communities Provide Customer Support and Guidance

 

If you have a community, be ready for most people to come to that group first for customer care. Then, of course, you can redirect them to your customer care system, but it can also be really helpful for you to service them right in the group. When people see how valuable you are, it helps them feel safe.

 

The really neat thing about allowing for customer care to happen inside your groups is that your loyal customers who receive this care will also start doing it for you when you’re not around, free of charge.

 

Communities Supply Customer Input and Direction

 

When you really get your community hopping with daily information, discussion, and interaction, you’ll end up with a never-ending supply of input that you can use for more products and services. Plus, you can use the information to better direct your customers toward the products and services they need.

 

Communities provide a space for your customers to learn about your offers, get educated about the topic, and also review your products and services, so you know where to improve or what to create next to show your target audience how much you value them as you provide the solutions they need.

 

 

 

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How to Repurpose Your Influencer Marketing Content

When you work hard paying for and contracting with an influencer to create content for you and market your services and offers, it would be a shame not to get all you can out. However, the best way to get the most out of any content you create is to repurpose it into new forms and types.

 

Testimonials

 

When you collect a testimonial, you can use it within other content that you create, and you can also grab testimonials out of separate content. For example, if you contract with an influencer to review a product and their review is positive, you can add that review to your testimonial page. You can even change the format of it by transcribing video or turning text-based content into memes or videos.

 

E-mail or Newsletter Campaigns

 

Any content you create for your newsletters and campaigns that can be reused in other areas is a game to repurpose too. You can take parts of your newsletter or campaign and add that content into something else. For example, you can add a how-to video to your newsletter by transcribing it and linking to it. You can also grab an e-mail you created and turn it into a video.

 

Guest or Blog Posts

 

One of the most adaptable and useful types of content is your guest or blog post content. If you accept guest posts, you can use that guest post in other ways if your contract says so, such as sending it in your newsletter, adding it to a book, or making it part of your membership site.

 

Live Events

 

Live events are always great fodder for more content creation. You can capture video testimonials at the live events, transcribe them for your website testimonial page or use the info to produce a new blog post idea. Set up an event hashtag to help organize all the content you can use later.

 

Social Media Ads

 

When you create an advertisement for social media, it can be used elsewhere as free content and information to your audience. The ad is good on its own, but there is no reason to keep that content in the advertisement. Instead, spread it around to your blog, to your website, to your videos, and more.

 

Video

 

All videos can be repurposed and used again. For example, you can reorganize the footage you shot, or you can transcribe it and manipulate it in other places such as your blog, within a book, or as part of a webinar.

How to Easily Crank out Content Daily

Remember that you can also repurpose content you created for YouTube to put on other platforms too. You don’t have to use the content you make only on one platform; you can tweak it and use it wherever you want to as long as it does not go against your agreements with other collaborators.

 

 

 

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Seven Influencer Marketing Campaign Types to Know About

When it comes to influencer campaigns, there are several types that you need to know about. Most people do a combination of these in order to help get the word out about their products and services. Mix and match as needed to develop a fun and effective influencer marketing campaign that works for your needs and the influencer’s needs.

 

The following are seven popular influencer marketing campaign types to learn:

 

  • Sponsored Content – With sponsored content, you simply pay the influencer to create a post, a video, or both that works to promote your product or service. The influencer will reveal to your audience up front that it’s a sponsored post. Depending on the rest of the deal, you can get a sponsored post starting at about 50 bucks and on up.

 

  • Reviews – One way to have an influencer recommend your product is by asking them to do an honest assessment of it. At the same time, they will provide an honest review. You usually pay a set fee for the review and offer a percentage of sales for their unique link.

 

  • Giveaways – You can also give the influencer a free product to give away to their audience as a way to boost your own sales. Usually, they’ll provide a review plus do the giveaway and have a link to those who want to buy.

 

  • Guest Blogs or Collaborations – Working with several influencers or doing a guest blog on an influencer’s website or channel, if you’re also a vlogger or blogger, is also a great way to use an influencer’s audience versa.

 

  • Platform Takeovers – Some people give the influencer the ability to take over their own platform to get the word out.

 

  • Product Seeding – Having an influencer simply wear your t-shirt, use your product, or otherwise show themselves using it without talking about it is product seeding. Again, you’re most familiar with this happening in tv shows.

The Keys to A Successful Influencer Marketing Budget

  • Ambassadors and Affiliates – Working with influencers as ambassadors and affiliates is a great way to work with them, too, because you won’t have to pay them until they make a sale with this method.

 

There are a variety of types of influencer marketing campaigns. The above are some ideas to try for helping you get the word out about your products and services.

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Get More Subscribers: Use This Autoresponder Sequence to Keep Your List Engaged

You may wonder what your autoresponder sequence has to do with getting more subscribers. After all, you’re building the list before anyone sees what type of emails they’ll receive. What happens once your ideal customer joins your email list is just as important as what happens before. You want to keep engaged members on your list in order to build a robust list of hungry customers, and the type of messages you send can help.

communication
content creation

First, you need to know the goal of the list. You may have goals such as keeping contact with your subscribers, promoting other products and services (yours or an affiliate’s), and providing more content to your subscribers. Not only that, you can use your list to bring people back to your content on your website so that they can see your offers.

 

The best way to choose a goal is to go with the goal of the opt-in you create. So, if you have an opt-in designed to build your list and promote your signature product, it’s a lot easier to figure out what needs to be said once you attract a subscriber. Who is the person who wanted that opt-in, and why did they want it, and what do they hope will be accomplished by acquiring it?

 

The order of operations looks like this.

 

Marketing Content

 

This content markets the lead magnet or opt-in. This can be a landing page, a blog post, social media posts, and more. In fact, the more points of entry you can create to lead to the opt-in, the better. Always create a landing page for each lead magnet just like you do for each product or service you sell.

 

Opt-In or Lead Magnet

 

The freebie you’re offering will need to be created before you start anything. The freebie itself is going to help you choose the messages to follow the opt-in. For example, a Yoga instructor might offer a freebie PDF download with drawings of 5 daily poses that help lower back pain, or perhaps you might want to offer a download that is a guided meditation to help reduce anxiety.

 

Whatever it is, the problem you want to solve with this freebie is essential to understand in order to create the follow-up autoresponder series. From there, you can better understand how each email will help guide your subscribers to take future actions such as reading more of your content, buying your signature product, or using products you recommend.

 

  • Welcome Email – The welcome email should be particular based on how the new subscriber has signed up. If it’s due to the freebie, you need to mention that freebie. If it’s due to a product, they purchased that should be mentioned too. Whatever it is, mention it by name and explain to your subscribers what to expect from you going forward from the first email.

 

  • Download Page – You can include a link to the download page in your welcome email, or you can tell them in the welcome email to be on the lookout for the download link for their freebie or product. However, it’s always best to send them to a download page instead of attaching the freebie. You can use automation to deliver it immediately, too, if you use software like Leadpages.net, for example.

 

  • Content – Send them some information about their problem, or the product that they downloaded and the ways in which it can help them. Ensure that the information you send is relevant based on how they got on your list.

 

  • Content – Send more content related to the reasons they downloaded or received the freebie. For example, a blog post with tips regarding relaxing to reduce anxiety that goes along with the freebie and helps them get the most from the freebie.

 

  • Related Promotion – After you’ve warmed them up, you can send related promotions of products and services you have created or that others have created as an affiliate marketer. For example, you might want to send them a link to that awesome app you are using that helps you stay mindful all day.

 

  • Content – Do the same thing. Keep sending them related content, articles, news reports, blog posts, and tips related to the initial issue you wanted to help them solve while tipping them off on the next problem you can solve.

 

  • Content – Keep teaching, informing, and engaging with your subscribers by sending only relevant information via email. Keep the emails clear. You want to avoid being long-winded in email. Use subject lines that make them curious but are straightforward. Cross-promote your social media platforms to help your audience engage with you more.

 

  • Related Promotion – Every couple of regular emails that you send, you’ll want to send a promotion for a product or service that you recommend whether you’ve created it or not. Remember to set up your autoresponder service to automatically tag or segment the list members based on their behavior.

 

Create a new sequence like this for each product, service, or behavior you want your subscribers to perform.

 

For example, if you ask them to read a blog post and they click through, your email marketing software can allow you to tag that person differently from someone who did not click through, which can enable your system to automatically send even more messages to them designed to move them through their buying journey and your product funnel.

 

The reason this works is that the more engaged your subscribers are, the longer they stick around, the bigger and stronger you can build your email list, earning that first 1000 subscribers or next 1000 subscribers in no time.