Five Important Principles of Authentic Community Engagement to Learn

With more social media and online communication, being genuine and trustworthy are two important characteristics many consumers are looking for from businesses more than ever.

 

With authentic engagement and communication, you can foster communities that work together to empower each other and your brand. It provides the knowledge you need to improve your products while also helping the members solve problems that can then be used to improve their lives and others. It’s about being real, inspiring your community, and doing your best not to mislead or misdirect them.

 

The following are five important principles to learn and incorporate to inspire authentic community engagement and grow your business:

 

Get the Community Involved and Active Right Away

 

Don’t wait until you have a lot of members to start publishing information and activating the community. At first, your community may feel a little lonely until you get more members but keeping it active and full of information that will still be there when people join is very important to building a dynamic and vibrant community.

 

Encourage Trust and Integrity

 

Set the rules of your community to establish trust and highlight your integrity to the group. As you communicate openly with members of your community, others observe and become more trusting of you as they notice how much integrity you have.

 

Foster Community-Led Solutions

 

As a business owner, you need to create and or find solutions for your ideal customer’s problems related to your niche and your expertise. The impressive thing about having a community is getting input to create more solutions from the people who need them.

 

Be Consistent, Clear, and Open with Communication

 

It can help to create a branding guide that includes your business personality and voice to ensure that all content and communication are consistent, clear, and accurate. It’s a lot easier to be open when you know for sure where your values lie and how to ensure you stick to them.

 

Empower and Support Your Audience

 

The best thing about a group is that you will have one of the best advantages in empowering and supporting your audience. After all, you want them to succeed, and if they succeed, you do too.

 

Create powerful and informed content that serves your members and only your members — meaning don’t just automatically share content that has been shared in other places unless you changed it in some way or added additional meaning to it by connecting it to a success story or a point you want to share. The more personal the content being shared in the group, the more likely your members will come back and engage with each other. Content is how you keep your target audience interested and involved, so make it worth it.

How Community Member-To-Member Engagement Grows Your Business

 

 

Brand Community Examples and Why They are So Successful

Building a community around your brand is vital in today’s marketing and consumer world. Consumers are looking for trust, credibility, and authenticity. Without these factors, you are unlikely to make any sales or make an impact within your industry, which is why many of the top brands today work hard to build a specific community around their values, products, services, and more.

 

Dissecting how the top brands take advantage of their communities can provide you with more tools and resources to grow a winning brand community of your own. The following are four brand community examples to emulate and why they are so successful:

 

  • Airbnb – You know all about this community because everyone talks about verified hosts. Verified hosts take part in this private community to learn how to make the most of their Airbnb business and rentals.

 

  • Once they make it to a certain point, YouTube- The creators on YouTube are invited to a private creator’s community that gives them motivation, tips, and more to make their channels better. In some communities, this is taken outside the online community right into co-working hubs.

 

  • Lego – This community enables enthusiasts to share what they are creating with Lego and helps drive product creation and innovation. Members can submit ideas, and they can win prizes and contests.

 

  • Airstream – They offer owners or wishful owners a community that allows them to share the interest and love of their airstreams. They can also learn about events and places to stay less expensively.

 

  • Harley Davidson – This close-knit community offers a sense of connection to Harley riders and their loved ones. They use the group to inspire loyalty, market the latest items, and more like big events and gatherings.

 

  • Trader Joe’s – You can join a discussion board, listen to their podcast, and find all about new products and how to use them before they come out. People love TJs so much that even in areas without a store, yet they build a fanbase using communities so that before they even break ground, they know they have enough customers to make it work.

 

  • Gone With the Wynns – This YouTube sailing couple spends a lot of time within their communities on YouTube publicly and privately within Patreon. Due to their active community, they have raised money to help animals and clean up the ocean.

 

  • High Carb Hannah – This YouTube star has a fabulous community based on her website where she has generated enough income through her offerings to build a house and live a very happy and active life outside of just work.

 

  • Apple – This community is very large and full of users and would-be users who love everything about Apple products. The community offers peer-to-peer support and a place to hang out with other like-minded folks.

 

Now that you think about it, you can find many communities for any product or service, or problem that you have. The advantage to creating a community yourself for your brand is enormous to you and the customers you want to help. The more they know about you and feel safe with you, the more likely they will buy and become repeat and long-term customers.

 

Top Influencer Marketing Mistakes to Avoid

 

Three Important Brand Community Practices to Follow

A strong brand community increases your reach, business revenue, and loyalty. However, to achieve these benefits, you must nurture, support, and commit to providing value to it. Only when you do the right work for a community can you expect anything positive in return – adopting the common practices that many find success in can get you started in the right direction.

 

Here are three important brand community practices to follow for increased member satisfaction and success:

 

Listen to and Engage with Your Target Audience

 

Everything you do in your business is about ensuring you’re reaching your ideal audience. The only way to be sure is to actually listen to and engage with your members in a deep way that ensures you find out the information you need to help them most.

 

While you can outsource to a community manager VA to get help with your community, you are the one who needs to show up occasionally to engage with the target audience because it will make them feel like VIPs that you take the time to be with them.

 

Address the Needs of Your Audience

 

Once you realize what your audience really needs, it’s time to address those needs with your messaging, education, products, and services. Everything you do is designed to provide solutions to your audience to help them solve their problems as easily as possible.

 

Use analytics, surveys, questionaries, freebies, engagement, contests, and more to determine what gets your audience’s attention based on the information and data you collect. The data you collect will inform you what their needs are and help create amazing content for them.

 

Choose the Right Platform or Community Structure

 

Today, community-building platforms are ubiquitous. Because of this, you can choose your perfect community to help you promote your business to a captive and interested audience. It really just depends on your own criteria. Do you want a message board that can be threaded? Do you have concerns regarding using the technology? Do you want to allow your members to make in-platform purchases? Do you want the ability to accept uploads or provide downloads? Whatever it is that you need to deliver to your audience is out there.

 

Write down what you need in a community, and then compare your needs to what’s available. You can always start easy with a Facebook Group, but there are many other options. Don’t assume all the different options are too expensive. Facebook may be free for you to use, but there are compromises to using anything free, just like there are compromises to be made even if you pay for a platform.

 

Many brands can get a community started easily; however, keeping it organized, engaged, and beneficial to your core audience is where many fall through. Not following or incorporating these top three community practices will only lead you down one road: failure. Adopt them today to build the brand community you want to achieve all your goals and more.

 

 

Community Engagement is Key to Growing Your Business

Six Instagram Influencer Marketing Tips

Nearly 90% of influencer marketing campaigns in 2020 were done using Instagram. Making it by far the most popular platform to utilize if you want to get the most out of your influencer marketing campaign as well.

 

Enhance your Instagram influencer marketing campaign with the following six tips:

 

Use The Instagram Business Profile

 

Set up your Instagram account using the business profile option. You want to start correctly on this platform because you will unlock many useful tools with the business platform. In addition, it is free of charge to you.

 

Take Advantage of Instagram Insights

 

There are tons of info available to you within Instagram insights. Of course, if you have an audience, you can learn a lot, but you can also ask the influencers that you work with to give you the information about their audience with insights to help you know if their audience is right or not for the promotion.

 

Develop Branded Hashtags

 

Don’t just pick any hashtag. Take your time figuring out the right hashtags based on the intention of your audience and what they want and need. Keep the hashtags short and sweet. Consider pulling on their emotional strings within the hashtag.

 

Encourage User-Generated Content

 

You want to create buzz for your brand by encouraging your fans and audience to talk about your brand. But you have to give them a reason to do that by hosting contests, collaborating with other influencers, and rewarding participation somehow. Ask the right questions of your audience, and you’ll get the ball rolling fast.

 

Post Daily and Often to Instagram Stories

 

Once you start your own Instagram page, you’ll want to share often by posting every single day at least once a day to your stories and your page. However, you do want to publish with intention. So consider what you wish the action for your audience to be as you make your plans.

 

Don’t Only Use Videos and Posts

 

When you post, you’ll want to use many different types of content, from videos to text, using many kinds of multimedia. Include posts, questions, polls, testimonials, behind-the-scenes action, and more. Then, mix it up to stay on brand by remembering your brand story and your intent with each publication.

 

Do Meaningful Giveaways

 

When you decide to do a giveaway, don’t just pick anything. Instead, make it really special by giving away something of enormous value to any of your customers and clients.

 

Running an influencer marketing campaign using Instagram stars is an excellent way to get the word out about your offers. You don’t need high popularity on Instagram to get an influencer to work with you. You just need to have a product or service that your and their audience wants to use to get started.

 

 

Why Influencer Marketing Works

Influencer Marketing Software Platforms to Utilize

You may feel slightly overwhelmed about finding the right influencers. After all, there are many blogs, vlogs, and channels, and platforms out there to search. But have no fear. You don’t have to search through the platforms on your own to find the right influencer, and you can instead use one or more of these options to help you find the right influencer for your business:

 

  1. Upfluence.com – This platform offers many tools for you to use to find and run profitable influencer campaigns. They keep track of each influencer you work with, manage payments, and even offer many tools for helping you measure campaign results. You can search for and work with many influencers using this tool with ease.

 

  1. Grin.co – This influencer marketing platform is built for e-commerce sites and offers search, discovery, relationship management, campaign management, and more through their platform. If you care about building relationships with your influencers in a trusting and authentic way, Grin.co will help.

 

  1. Influencity.com – This software is focused on managing many influencers for your marketing campaigns. They have a list of over 75 million influencers in all genres, and they are updating their database every single day. In addition, they offer a full CRM, content management, and more.

 

  1. Izea.com – If you want to do sponsorship marketing, this platform will work for you. You can contact marketers who wish to promote your offers for income. Just create a profile page today to find out how it all works.

 

  1. Linqia.com – Go to the next level with this influencer marketing software. You can run campaigns, communicate with influencers, compensate them, and so much more using this software.

 

  1. Theshelf.com – This software helps match social influencers with brands who want to collaborate on promotions. This is more useful for vloggers than bloggers who have a large audience.

 

  1. Awario.com – This tool is useful to help you find influencers who are already talking about you, your competitors, or a generic search term you choose. You can locate opportunities that already exist and put your products right in front of them.

 

  1. BuzzSumo.com – This software is top of the line for influencer locating, managing campaigns, and more. Whether you need content curation, a competitor analysis, or more, you can have it here.

 

  1. HypeAuditor.com – This is one of the better tools to find the influencers you need to run campaigns. Plus, there are many features that other options don’t have. For example, it’s a super-powered AI Instagram authenticity checker and more.

 

  1. NinjaOutreach.com – This blogger outreach software can help you grow your business online by allowing you to prospect, build relationships, analyze, and track metrics and watch campaigns too.

Sales Automation Tools and Tips

Before you start looking for the right influencers, set up a checklist with the desired criteria for the influencers to meet before using them, that way, you know what you want before you start looking.

 

 

 

How to Track Your Influencer Marketing ROI

When you engage an influencer to help you market your product and services, you must track the metrics just like anything else you do in your business. The only way you can be sure that action A causes result C is that you tracked and measured it.

 

Determine Your Campaign Goals

 

Before setting a realistic budget, you need to understand your goals for each campaign clearly. You will have different requirements for every goal, which means the costs associated and return on investment for each product will vary. Working with a micro-influencer will fees significantly less than working with a macro influencer, for example.

 

For example, you may have the goal of getting more subscribers to your e-mail list. If so, what exactly will that require? It’ll require giving the audience a reason to click through and sign up, for one thing. What else? Make sure you know and match all goals with the requirements.

 

Identify Key Performance Metrics

6 WAYS YOU CAN TRACK YOUR PROGRESS

Your goal needs to be clear and direct for each campaign to determine what key performance metrics to keep track of. This way, you have a more accurate representation of your return on investment. Tracking the wrong indicators like sales volumes when your main goal is brand exposure will provide inconsistent results.

 

While exposure can translate into more sales, it is better to keep track of your audience growth, engagement rate, or new versus return visitors before, during, and after the campaign. The point is to make sure you are watching the specific metrics that reflect your goal. For sales, keep tracking affiliate links, promotion codes.

 

Highlight Individual Campaign Expenses

 

What supporting details or materials do you need to run the campaign? Product costs, travel costs, influencer fees, agency fees, and more. You must first determine the influencer strategy or content you want to create to know what you need to budget for the campaign.

 

Track, Compare and Evaluate

 

You should keep track of all data before any campaign starts. If you don’t pull key performance metrics first, you won’t know if the results are really translating into a positive return. The only way to be certain of effectiveness is to check the metrics before, during, and after.

 

Your return on investment will be as good as your due diligence. Do your research and find the right influencers who offer the best services for the budget you have. The more you work with others in this regard, the more effective you’ll become over time. You’ll be able to use the numbers to figure out what is working and do more of that.

 

 

 

Four Influencer Marketing Myths Destroying Your Results

If you’ve been worried up until now about getting involved with influencer marketing, let me reassure you. There is no reason you can’t incorporate influencer marketing into your overall marketing plan regardless of your reach or budget.

 

Here are four influencer marketing myths stalling your results and hindering your ability to run and create a powerful influencer campaign:

 

You Must Have a Large Budget to Be Successful

Why Influencer Marketing Works

Unless you want to work with a mega influencer, you don’t need a large budget to get started or see results. A big budget doesn’t necessarily correlate to a successful influencer campaign. Choosing the right influencer with your specific and targeted goals in mind does.

 

Nano and Micro-Influencers Don’t Bring Conversions

 

Actually, nano and micro-influencers often have higher engagement rates. Virtually 22% higher than mega and macro-influencers. You may generate better results using smaller influencers than large ones.

 

High Popularity Means Instant Exposure and Success

 

The size of an influencer audience does not instantly equal success. Using audience size as your only or main factor to contract them is a major mistake. You should never discount influencers with lower audience totals as they can have a higher engagement rate than those with millions of followers. An audience can be bought, but engagement, the metric that matters most to your return on investment, is harder to fake.

 

Reach is More Important Than Relevant or Quality Content Creation

 

You must have relevant and quality content together to run a successful campaign. Again, just because an influencer has a high audience does not mean you will gain the same amount of reach.

 

Influencers that make the best impact create content their audience needs and wants. Meaning who they partner with should always be relevant, or they will likely ignore it. Their audience could also feel deceived or feel the partnership is ingenuine, further hurting your results.

Seven Influencer Marketing Campaign Types to Know About

When it comes to influencer campaigns, there are several types that you need to know about. Most people do a combination of these in order to help get the word out about their products and services. Mix and match as needed to develop a fun and effective influencer marketing campaign that works for your needs and the influencer’s needs.

 

The following are seven popular influencer marketing campaign types to learn:

 

  • Sponsored Content – With sponsored content, you simply pay the influencer to create a post, a video, or both that works to promote your product or service. The influencer will reveal to your audience up front that it’s a sponsored post. Depending on the rest of the deal, you can get a sponsored post starting at about 50 bucks and on up.

 

  • Reviews – One way to have an influencer recommend your product is by asking them to do an honest assessment of it. At the same time, they will provide an honest review. You usually pay a set fee for the review and offer a percentage of sales for their unique link.

 

  • Giveaways – You can also give the influencer a free product to give away to their audience as a way to boost your own sales. Usually, they’ll provide a review plus do the giveaway and have a link to those who want to buy.

 

  • Guest Blogs or Collaborations – Working with several influencers or doing a guest blog on an influencer’s website or channel, if you’re also a vlogger or blogger, is also a great way to use an influencer’s audience versa.

 

  • Platform Takeovers – Some people give the influencer the ability to take over their own platform to get the word out.

 

  • Product Seeding – Having an influencer simply wear your t-shirt, use your product, or otherwise show themselves using it without talking about it is product seeding. Again, you’re most familiar with this happening in tv shows.

The Keys to A Successful Influencer Marketing Budget

  • Ambassadors and Affiliates – Working with influencers as ambassadors and affiliates is a great way to work with them, too, because you won’t have to pay them until they make a sale with this method.

 

There are a variety of types of influencer marketing campaigns. The above are some ideas to try for helping you get the word out about your products and services.

Important Questions to Ask Before You Work with An Influencer

The following are important questions to ask your potential influencers and key information they should provide back to ensure you pick the right influencer for your campaign:

 

  • Who Is Your Target Audience? – Ask them if they have an audience persona created or if they can provide audience demographics so you can be sure their audience really will want what you have.

 

  • How Does Your Target Audience Algin with My Brand and Message? – You need your own brand message and reason for existing, and it should align in some way with the influencers you choose to work with. Let them explain how they align.

 

  • What Type of Content Do You Produce? – It will help you to know the type of content they can produce to start with. For example, some influencers do life-like vlogs and don’t do scripted commercials or advertorials. Work with influencers who give you what you need but be open to new ideas.

 

  • How Often Do You Publish Content? – Knowing their production schedule can help you ensure that your campaign is launched at the right time.

 

  • What Is Your Engagement Like? – They should tell you about some actual numbers regarding their engagement but understand if you choose to work with new influencers (which works great, by the way), they may not understand yet, but you can show them.

 

  • Have You Ever Worked with My Competitors Before? If so, Why and Why Do You Want to Work with Us Now? – This can help you ensure that they’re going to be upfront and honest with their audience about their recommendations.

 

  • Have You Worked with Similar Brands Before? How Successful Were You? – Getting these stats will really help you project the type of response they might get for your campaign.

 

  • How Often Do You Share Sponsored Content or Affiliate Links? – You want to ensure they have a good ratio of information and sponsored content or affiliate content. This will help you determine if they have staying power.

 

  • What Are Your Overall Expectations for Partnering with a Brand? – You want to know from them what they are expecting to gain from this too.

 

  • What Are Your Thoughts About Exclusive Brand Partnerships? – If you want them to work with you exclusively and not another brand that competes with you, this is good information to know.

 

  • What Is Your Content Creation Process? – Understanding their process can help you understand how you’ll work with them, including timelines and other info.

How to Easily Crank out Content Daily

  • Do You Want to Work with Us to Create the Content and Share Before Posting or Be on Your Own? – How autonomous will they want to be, and are you okay with this method? Of course, you can’t make them work how you want to work, but you can judge whether you can work together or not.

 

  • What Are Your Fees and Other Compensation Needs? – Try to get them to give you a fee schedule instead of telling them what you’ll pay. Not only will they feel more in control, but it’ll make working together easier.

 

  • What Sort of Timeline Do You Need to Get to Publishing? – Knowing the timeline will help you get your information to them promptly.

 

Use these questions to figure out whether you can work with the influencer in a seamless way that matches your own needs and includes their needs. You’ll be very glad you took the time.

 

 

 

Affiliate Vs. Influencer Marketing: Key Differences to Know

While you will likely give your influencers an affiliate link to help them make money marketing your products and services, there are some differences between straight affiliate marketing and influencer marketing.

 

Let’s explore some key differences between affiliate and influencer marketing:

 

  • Costs – Most likely, it’s going to cost you slightly more to work with an influencer, at least initially. The main reason is that affiliate marketers do not charge anything up front, but influence marketers often make money both up front and per sale depending on the deal you make with them.

 

  • Compensation Models – You will pay your influencer a set fee according to their schedule to create the video or images or review for you. The cost depends on how many subscribers or followers they have, how much engagement they receive, and how motivated their audience is to follow them to purchase. You never pay affiliates anything unless they make a sale and how they make it is not usually your concern.

 

  • Marketing Goals – When you work with affiliates, you don’t involve yourself in their marketing or creation other than to provide the tools for them in your affiliate dashboard. Still, they promote when and how they want to within those guidelines. If you work with an influencer, it’s more likely that you’ll have more control over when they promote your products and services per your contract.

Are You Being Realistic About Your Goals?

  • Performance Tracking Metrics or KPIs – You probably don’t look at the stats of your affiliates as closely as you will your influencers. Mostly because you’re going to work with far fewer influencers over your business life than you will have affiliates, affiliate marketing is more hands-off.

 

  • FTC Guidelines Abidance – There are many guidelines for promoting products and services that you need to follow, and they all actually boil down to the same thing. Don’t lie, don’t mislead, and tell the truth. You may get away with an affiliate breaking a few rules against your TOS, but if an influencer you work with does it, it’s going to affect you more.

 

Both forms of marketing, affiliate, and influencer, can cross over. An influencer may ask for an affiliate link, and an affiliate who is doing an amazing job may actually be an influencer who found your product on their own. All types of marketing are essential to use, but the subtle differences need to be known.