Tag: social media

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Community Engagement is Key to Growing Your Business

To have a sustainable and profitable business, you must have involved or engaged customers, new or old. An active community includes tools and resources that help you attract new customers and retain old ones to keep your business running and profitable. Conversely, a not engaged community will fail to establish the positive reputation and brand awareness you need to grow your business.

 

The following are the four common ways community engagement help grow your business:

 

Promotes Long-Term Relationships and Trust

 

A community keeps the discussions and the former promotions inside it forever. A new customer can pop in today and see old conversations you were part of and begin building an opinion of you and the group from day one. As time moves forward, if you’re consistent as the relationship builds and grows, so will the trust.

 

Trust is not something people have for anyone without some form of proof. Usually, the evidence comes in the form of time. Over time, if nothing bad happens, the customer will develop trust for you and your brand. If something good happens, that trust will be solidified and become even stronger.

 

Improves the Customer Service Experience

 

Customers all have various needs and ideas about what they want in terms of interaction with brands. Your audience will have their own unique way. But stats tell us that most people today like to be involved in the community with the brands and products they use. People simply like feeling heard and seen. They want to feel important to you and like you care about their needs. It’s so much easier to demonstrate this over time within the bounds of a branded community.

 

Creates More Human and Authentic Interactions

 

While you will want to implement some automation because you do have to sleep, a community offers you a way to have authentic human interactions, even if they’re not always in real-time. For example, your customer might post a message at 3 am your time asking a question about your product.

 

You don’t see the question until you normally check your community, but your members will. The older members of a long-standing group will often help the person for you without your ever asking, but what’s more, you can respond on your own time within 24 to 48 hours of the question being asked, and to the customer, it will feel instant. The main reason is that most businesses underserve their communities so that you will stand out in comparison.

 

To Build a Customer-Centric Brand

 

Your brand, while it is your business, really isn’t about you. Your brand is about your customer. A branded community can help you become much more customer-centric in your offers and even help you improve your branding. After all, most of us choose colors and ideas based on what we like without even thinking that it’s not about us when it comes to our business. Now you can ask your community, and over time your brand will begin to feel even more authentic and trustworthy to your audience.

 

Ultimately, to increase your customer size, effectively promote more products and services, and cultivate more trust within your industry, you need to get your community engaged. Engagement is an effective tool if you want your community to grow your business.

 

 

 

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Three Steps to Building a Highly Engaged Brand Community

Communities work because they are engaged. Engaged people feel connected and form relationships that keep them around long term. Thus, allowing you to grow a healthy and sustainable business. In addition, through these communities, you can inspire your members to take action that benefits your business and them.

 

Follow these three steps to build a highly engaged and active brand community:

 

Step One: Define Your Business Values and Align Them with Your Customer Needs

 

Your customers’ needs come first, but you need to understand what your business values are. When you can share what you stand for and show that it aligns with your customer’s needs, you’ll really stand out in a big way. For example, if your business holds the value of a commitment to the customer, that needs to be very clear in every interaction you have.

 

Step Two: Choose the Right Platform and Community Structure

 

Lots of activity on every platform is not required to succeed. However, it is important to start an account if your customers are there. Social media platforms come and go, so even if you focus on one more than others right now because that is where your customers are, that doesn’t mean that will be the same one you’re focused on later.

 

The right platform to use to build your community is the one your customers will use. That may seem like a cop-out to say, but it’s true. The platform you choose needs to be the platform your customers like, even if you don’t like it. For a lot of businesses right now, that means Facebook Groups.

 

Step Three: Share and Engage with Relevant Content

 

More important than anything is not the platform as much as what you share with them on the platform. Provide interesting information, education, and offers for them to take advantage of throughout the year. Try to offer something new to them every single day if you can.

 

Content is where engagement and interaction breed and continue. Without content, you won’t be able to inspire and influence your audience to act. Without action from your target audience, you won’t find success within your community. An active and engaged community leads to success because they share the valuable information they appreciate with others or make direct purchases. The way to grow their trust and find value from you is through the content you share.

 

Following these steps will ensure you set up the right community for your business and target audience. These steps are essential to review and not overlook if you want to build a thriving, inspired, and engaged community. Knowing what your brand stands for, and using the platform your audience prefers, while keeping them active with relevant and actionable content will make your community exceptional.

How to Repurpose Your Influencer Marketing Content

 

 

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Four Reasons Why Communities are Crucial to Your Business Success

Community building is a fabulous, fun, and effective way to get to know your customers, grow your business, improve your products, and stand out against your competition that you needed to incorporate yesterday. This community-building strategy requires building a community around your brand that puts your customers’ needs first.

 

You will unlock powerful resources, tools, and information that will only lead you to ultimate success through community building. In the age of technology, you must do everything you can to stand out and stay ahead of your competition. Fostering a brand community is nearly a requirement if you want to succeed in this day and age.

 

Here are the top four reasons why communities are crucial to your business success:

 

Communities Promote Word-of-Mouth Marketing

 

Nothing is more powerful than word-of-mouth marketing. People like the Kardashians are billionaires because of word-of-mouth marketing using social media and community building. They were smart enough to tune into the idea that they were building a community of followers on every social platform that they can influence easier because they’re a captive audience.

 

Communities Save Revenue

 

It doesn’t cost that much to set up a community. In fact, you can do it free through most social media platforms today, like Facebook and YouTube. So, if you already have these platforms take a look at the features, you may have been ignoring. The only thing it costs is your time.

 

Communities Establish Credibility and Trustworthiness

 

When you are part of a community, people get to know you more because you share more. When your audience sees with their own eyes the evidence you post in the groups and how helpful you are to the members of the group, they will begin to trust you more by observing. However, just the existence of a large, engaged, and friendly group gives you an edge on credibility and trustworthiness.

 

Communities Initiate Brand Loyalty

 

When everyone in a group is talking about your brand and what they like about your products and services, it becomes kind of like a club in that each member’s identity is tied up in using your products and services. When that happens, they become loyal to them.

 

Engagement and interaction are crucial to successful brand companies. This is how you grow a community that advocates for you while staying around for the long term. In other words, valuable engagement reduces customer retention while attracting new ones. Thus, making it easy to grow your brand sustainably and profitably.

 

In the end, these reasons establish just how crucial communities are to your success. Without one, you may not find your customers or continue to build the business you need to stay around long-term. Communities are your connection to more revenue, recognition, reach, and business potential.

 

 

 

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Essential Characteristics of a Successful Brand Community

A successful brand community has the power to unlock benefits and resources that can take your business to the next level.

 

Communities foster engagement that fuels brand awareness, credibility, and, most importantly, loyalty. With loyalty, you can market and grow your business more effectively than on your own or through traditional marketing efforts. In addition, loyal customers will not just participate in your community. They will loudly advocate for you to their friends and family.

 

Nothing is as powerful as word-of-mouth marketing. When you build a strong community, you will have many people who strongly advocate for your brand. To create a strong community to reap these rewards, you must possess certain common and essential characteristics as a business owner and community leader.

 

The following characteristics are essential to building a successful brand community:

 

  • Influential and Inspirational – You need to demonstrate that you have the necessary knowledge and experience to help your customers solve their problems. When you focus on problem-solving, you become very inspirational. Find ways to inspire them by giving them reasons to act in the manner you desire them to.

 

  • Authentic and Unique – It’s imperative that you are yourself and don’t put on any fake personalities. While your business needs to have its own personality apart from you – let’s face it, you are your business, so you must be who you are. The good news is when you are yourself, you’re automatically unique. Don’t worry if you think someone else can do the topic better. They want to hear it from you because you are you.

 

  • Collaborative and Engaging – The easiest way to be engaging is to include your audience in everything you say and do. Ask them if they like your new book cover. Ask them if they want to participate in a challenge. Let your members choose what they want to do with you by setting up two or three options and then letting the group vote on it.

 

  • Personalized and Valuable – Your community needs to be personalized for your business and made to represent who you are as a business. Still, its main purpose is to provide value to the ideal customer. So, ask yourself what value you can provide to this particular customer every day, depending on their buying journey position?

 

  • Consistent and Communicative – You can’t allow your community to go dark for even a day. You need to post something in the community a minimum of once a day, if not three times a day. Plus, what you post needs to be useful and not irrelevant to make headway.

 

  • Honest and Full of Integrity – One thing about doing business online to know is that if you’re dishonest, it’s going to come out. You may as well tell the truth and be who you say you are from the start, even if you believe you’re imperfect.

 

Incorporating as many of these characteristics or qualities as possible while building your own brand community is essential to make an enormous impact and grow your business. With these characteristics, you can create a strong community that advocates for your business.

 

 

 

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Why a Brand Community is the Business Strategy You Need

Communities keep your ideal audience all in one place, making it easier to communicate, market, and engage and motivate them to buy your products, use your services, and consume your content. All of this together shows you why communities are a valuable marketing tool and business strategy to adopt if you want to grow your business. Plus, having a brand-centered community is fun too. And who doesn’t want to have a little fun while making money?

 

The following are the top five crucial reasons to build a brand community:

 

To Increase Brand Awareness and Recognition

 

Building a community increases brand awareness and recognition by capturing your audience into a smaller captive unit that you can send information to easier than if they’re all out in the wild. For example, you might have to run an advertisement to capture someone to learn about your new product, but your audience in the community will know about it simply due to being part of the community.

 

To Engage and Interact with Your Target Audience

 

When your community is on a platform that you all use to talk to each other, share information, and engage, it makes it so much easier for them to interact with you without the noise from everyone else interfering. In addition, the community is only about what you make it about, so you don’t have to worry about pleasing anyone but your ideal audience.

 

To Influence, Inspire, or Educate Your Audience

 

Having a community that enables you to be a lot closer to a smaller portion of the available. Being closer to them makes it easier to influence them to buy your products or try something you think works. In addition, you can educate them better because you’ll get insight into what they need by observing their discussions and actions.

 

To Foster Trust and Brand Loyalty

 

Your audience gets to see you more often through the content you share in the group instead of through an advertisement or email. As a result, they feel as if they know you. When they think they know you, they trust you more and become very loyal to your brand.

 

To Grow and Improve Your Products and Services

 

One of the best parts about having an involved community of people who want what you are offering and need what you have is that you can get insight into making your products and services better simply by asking questions and listening to the answers.

 

These reasons should easily explain why building a brand community is the business strategy you should be adopting today. If you have yet to get your most loyal customers together, you are only missing all the potential your business can gain. Strong communities create trust, loyalty, and value that services you and those involved.

Automate Your Community Management

 

 

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The Three Google Web Story Tools to Know About

Google web stories is a feature that allows you to publish content in a different format than your blog that is highly attractive and shareable to mobile users. This format is similar to what you see on popular social media platforms like Facebook, Instagram, and Snapchat. It uses video, graphics, text, and other features to tell a story that your audience is interested in or needs through a more attractive and engaging format to your audience.

 

Using features that attract more mobile users is more crucial than ever, as nearly seventy percent of those using the internet to shop use their smartphones. What’s even more important is that the Google Discovery feature, where your stories will be placed, attracts around eight hundred million views every single month. To use this feature, you must be aware of the tools required to get it going. Let’s look at some.

 

The following are the three Google web story tools to know about and important tips on how to use each:

 

Web Stories for WordPress

 

This is the main plugin to use that started the launch of Google web stories. This plugin offers a unique editing interface, tools, and templates to create powerful and beautiful stories — making it your best bet if you want to get maximum value out of your stories. Of course, if you have a WordPress blog, this will work better since it’s designed to work with self-hosted WordPress (WordPress.org). However, since it is a Google product, you will likely have success using this feature. Third-party options can still make things better and easier to use, especially as time goes on.

 

MakeStories

 

This third-party tool takes Google’s Web Stories technology to the next level and makes it easier to use. It also provides more tools to host your stories, turn your stories into Instagram style carousels on your website, and offer a workspace to design and collaborate with your team.

 

Newsroom AI

 

Another powerful Web Stories tool that builds on a more immersive and intimate experience with your audience. Newsroom offers a freestyle functionality web story builder that lets you add shapes, media, or text layers however you want. Newsroom also gives access to over three hundred million Getty Images to upscale your content with free images and use the advanced publish settings to Connect to Google Discover to get more views.

 

Get to know each of these different Google web story tools to find the one that works best for you. While many of these 3rd Party tools are useful, it is always a good idea to learn the one that was developed first to get the most out of this new feature, as it is likely to be the most compatible. However, it is only natural for more tools and resources to become more beneficial and valuable as time goes on.

 

 

 

 

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Five Google Web Story Content Ideas for Business Success

In 2018, a new competitor to the social media stories game was created and launched by Google; at the time, AMP stories — now referred to as Google Web Stories. It is a powerful feature that draws in more traffic to your WordPress blog through a more interactive and engaging feature for those who use their smartphone to search on Google and scroll through their Discovery page.

 

They are short virtual clips of content in video or picture with text that teach your audience something or further advertise your website. To attract these new viewers, you need to develop the right content. While the content is consumed in a story-like feature, it is much different than the stories’ function found on Instagram. Meaning the story content, you create for your blog will likely be different.

 

Here are five Google web story content ideas to utilize for your business to maximize your success and exposure with this feature:

 

How-To Series or Step-by-Step

 

By far, the most interactive, educational, and useful Web Stories to create for your target audience are how-to series or step-by-step tutorials. Cooking or baking blogs can easily benefit from this idea. Recipe how-to stories are highly popular, attractive, and engaging.

 

Top Ten Recommendations

 

The next powerful Google web story content idea that is highly attractive and shareable among many readers is the top ten recommendations within your industry. This shows your personality as a brand and can further educate your audience on your products without a sales-like approach.

 

Product Highlights or Promotions

 

Create a story that is around five to ten frames all-around a specific product or service. Be sure to avoid a sales-like approach. Education and knowledge are power. Tell your audience how and why you created the product or service and that your product solves their problem through your Google web story.

 

Top Industry or Niche Facts

 

Are there powerful facts or beneficial tips you know about your industry or niche that will helps your readers or followers? Answering frequently asked questions is a good place to start.

 

Industry Related Quotes and Inspiration

 

Step away from your niche for just a moment and inspire and motivate your audience instead. Find a similar subject that gets your audience to act towards the niche with a group of related quotes.

 

Adding these ideas to your Google web stories content plan is vital if you want to use this feature correctly. Maximizing and enhancing your content is the most important first step in order to attract the right audience and get them interested. Anything worth a long-form post is worth a supporting Google Web story to increase your reach further, traffic, and success on your blog or WordPress website.

 

Creating a Niche Home Base on Your Blog

 

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Why You Should Be Using Google Web Stories Right Now

Did you know there is a relatively new way to increase traffic to your WordPress blog? Through Google Web Stories, you now have another way to make it to the top of the Google search results page. They even appear on the Google Discover page, the home page of Google’s smartphone application that shares personalized content based on your search results or other habits on your phone.

 

Web stories are bite-size pieces of information of current blog posts, new announcements, or other important information you want to share from your blog or website. When viewers watch, they can then be sent to your blog with a link displayed at the bottom—giving you another way to engage new potential customers and increase your exposure and awareness on the internet.

 

Here are four more important reasons why your business should be taking advantage of Google Web stories right now:

 

To Boost Your SEO

 

By far, the most important benefit to creating Web Stories includes ranking higher on Google’s search result page. This is how you get more traffic, fast. In fact, it is said that most people don’t even make it past the first page or the tenth listing. Meaning you really want to make it to the top of the page when your target audience searches an important keyword.

 

To Have Full Ownership and Control of Content

 

After SEO, the next most important benefit to Google web stories includes your ownership and control of the content yourself. When you use platforms such as Instagram and Facebook stories, you don’t completely own the content, even if you are the original owner. Meaning, with Google web stories, you have more control, freedom, and less potential to lose your content.

 

To Create More Unique and Highly Shareable Content

 

Google Web stories are attractive, engaging, and fully customizable content — giving you yet another avenue to create content that your audience appreciates and wants to share with their friends or family and further increasing your exposure and audience.

 

To Add an Additional Revenue Stream

 

With the Web Stories for WordPress plugin, it is easy to monetize them with native ads that Google AdSense runs. Adding links directly to a landing or sales landing page is also easy to do with their editing tools.

 

As you can see, Google Web Stories is a feature you will want to take advantage of if you run a blog or website. It allows you to create immersive and engaging content that you have full ownership and control over while increasing your traffic, revenue, and exposure as a brand or business.

 

 

 

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How to Monetize Your Google Web Stories

By far, one of the main benefits of using Google web stories is the ability to monetize it through your own content, branded content directly, and now native ads with Google AdSense. Meaning you now have another way to repurpose your content, increase your blog or website traffic while increasing your revenue in many different ways.

 

The following are the different ways you can monetize your Google web stories and tips on how to optimize them:

 

Native Ads

 

These are full-screen and immersive ads that play before, during, or after your stories. They are easy to turn on and connect with your Google AdSense account. Follow these steps to get your stories to monetize through Google using the Web Stories for WordPress plugin:

 

  • Step One: Select “Settings” from The Plugins Page After Downloading Plugin
  • Step Two: Locate “Monetization”
  • Step Three: Follow Steps to Connect Site Kit and Activate Google AdSense
  • Step Four: Select “Google AdSense” or “Google Ad Manage” from Drop Down Menu and continue following the Instructions.

 

Video and Click or View More Ads

 

You don’t need to monetize your stories with Google AdSense to make money. You can use stories and make your own promotional videos or even sponsor a story. The option to add a link should be included in all your stories and their frames to increase your potential sales as well.

 

In other words, any story you create can be turned into a well-designed advertisement from you or an approved brand rather than Google – giving you more control over what you share as well as more potential for revenue as you can charge more for your work. Google AdSense is generated automatically and set by them per their terms. However, both of them together can create a powerful monetization tool for your website. Unless you want complete control, there is no reason not to do both.

 

Be sure to follow these monetization tips to fully take advantage of the benefits Google Web Stories can bring to your blog or website. Not only can you monetize through your own links or sponsored post, but you can also include fully immersive ads generated and paid out by Google itself — increasing your revenue and overall success as an online business owner or influencer. Overall, these monetization tips should encourage you to add Google Web Stories to your online content marketing strategy today.

 

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Four Tips to Optimizing your Google Web Stories

To increase your blog traffic or beat out your competition, you need to add Google web stories to your content marketing plan. These stories are the new way to attract mobile users on the Google Discovery page or utilize the Google search engine.

 

When you search a keyword through Google’s search engine, a carousel appears below the search with stories from different blogs or websites. To view, simply click and tap to view each page of the story. As you can clearly see, these stories give you another opportunity to make it to the top of the Google search results page.

 

4 tips to optimize your Google Web stories for max conversions:

 

Include High-Quality Videos and Images

 

Keep your video size under 4MB, no larger than 720 pixels, and ten seconds in length. Images used should be 900 pixels by 1200 pixels. Fill in the alt text of your images, and don’t use GIFs.

 

Create a Solid Narrative, Theme, and Fill in SEO

 

Never cut off the viewer or expect them to finish the content on another page. Create a full story that educates and inspires them to continue instead. Be sure to keep the length of each of your stories between five and thirty pages. Add a title to your story but limit the text to forty characters. Each page you make should have a max of two hundred characters or less but keep in mind that they only last fifteen seconds. The more text you have in one frame, the more distracting it can be.

 

Test Your Stories Using the Google Web Stories Test Tool

 

By adding your story’s link to this tool, you can be sure you filled in all the required information to create a valid web story. Missing information such as your cover image and publisher logo will prevent your story from being recommended or shared by Google. Using this quick and easy tool ensures the work you put into creating Web Stories is worth it.

 

Don’t Share Content That Isn’t Yours

 

A final tip to note is only to post content you created to your stories. Google will not share content that is not by the publisher; you, which means if you want to share other people’s content, use Instagram, Facebook, or Snapchat instead or ask your audience to submit new content directly to you. This way, you can have full ownership of the content you share on your blog and with Google Web Stories.

Optimizing your Google web stories is vital if you want to get the most benefits out of this new feature. These stories provide a more attractive, creative, and immersive way to market and advertise your products, services, or content to your target audience while increasing your traffic and potential revenue.